Went through the Intro-questions multiple times with varying answers
Going through our intro-questions many times with different answers will most likely get your video rejected even if you eventually fit the target group. If an issue acquired while entering the study, please contact the relevant person in charge (is mentioned in the invitation email or contact support@sonarapp.com)
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Don’t fit the target group
Don’t go through our screener multiple times if you don’t gain access the first time, because even if you complete the study, we cannot compensate you based on falsified information. If an issue acquired while entering the study, please contact the relevant person in charge (is mentioned in the invitation email or contact support@sonarapp.com)
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No sound or low-quality audio
Make sure your microphone is working, we suggest using a headset with a built-in microphone. Make sure you are in a noise-free environment while participating.
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Skip questions or vaguely go through the study material
Follow the instructions in the survey and take your time answering every question.
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Unnecessary short video
Take your time answering every question and go through the material at a reasonable pace, the video will have an acceptable length. For reference look for the estimated period of time, our team suggests you spend on the study in the invitation email.
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No webcam footage attached to your participation.
Some studies require webcam footage, while the majority does not have this requirement, it's an important one when it's needed. If it is a requirement remember to enable the use of your webcam while recording your screen.